Why Home Care Assistance Toronto/York Region?
Independence and Quality of Life- Our caregivers help with non-medical activities such as showering, bathing and dressing, meal preparation, transportation, medication reminders, fall prevention, light housekeeping and more. Our services are flexible to every client’s needs and we take pride in matching clients with caregivers who share similar interests, have compatible personalities and possess the required skills.
Live-In Specialists – We are Toronto/York’s Live-In Specialists. Our caregivers are experienced and trained in round-the-clock care. Clients and their families can have peace of mind with live-in caregivers that monitor safety, attend to any immediate or daily needs and provide companionship.
Our Services – We are proud to have a distinguished reputation for high-caliber caregivers. Our caregivers take a holistic approach to our clients by encouraging independence and engaging them in physical, mental and social activities. Our caregivers lend a hand with meal preparation, personal hygiene, bathing, medical reminders, transportation and more on both an hourly and live-in basis.
We are Available 24/7 – We are available by phone 24 hours a day. We don’t rely on voicemail, even during evenings and weekends. We are on call day or night for all the clients we’re privileged to serve.
Our Network – We are the trusted provider of home care services to the clients of care managers, assisted living and nursing communities, hospitals and senior centers throughout the area. Our clients are referred to us from many channels, and we continue to build relationships within the community on a daily basis.
Our Caregiver Screening –We only hire one out of every twenty five caregiver applicants. All caregivers must have at least two years of senior care experience. We also check references, criminal backgrounds, driving records and work authorization documentation. Finally, we administer our exclusive Caregiver Personality Screening developed by our on-staff PhD psychologists which verifies honesty, kindness and conscientiousness, all essential traits in our employees.
Our Caregiver Training – Based on the scientifically studied lifestyle choices of the world’s longest living people, our exclusive “Balanced Care Method™” trains our caregivers to provide moderation and variety to our clients in the areas of nutrition, physical exercise, mental stimulation and sociability. Home Care Assistance takes pride in the quality and consistency of our staff. Our caregivers attend Home Care Assistance University and receive certification on a variety of skills including Alzheimer’s Care, Post-Hospitalization Care, Transferring, Back Safety and more.
Flat Rate – We have a flat rate fee structure, which means that as the level of need increases, our rates do not. These rates are inclusive of bonding and insuring, employee taxes and workers compensation.
Our Live-In Care Expertise – Our in-home caregivers are trained to attend to any immediate or daily needs, monitor safety and provide companionship to our clients. Live-in care makes an affordable option for seniors who choose to have long-term care 24 hours a day.
No Long-Term Contract – We require neither a deposit nor a long-term contract, so clients stay with Home Care Assistance only as long as they’re 100% satisfied.
Our “We Will Be There” Guarantee – Our automated time reporting system requires that caregivers check-in and check-out for appointments from a home phone, or our care manager is notified immediately. In the event a caregiver is delayed, your Home Care Assistance care manager will find a suitable replacement right away.
Our Care Managers and Care Coordinators are available around the clock, 24/7 to support our clients’ needs. Our ‘We Will Be There’ Guarantee gives you complete peace of mind that our caregivers and care managers are available to respond to your every need. We conduct regular assessments and quality assurance visits to ensure 100% client satisfaction.